Jenner has been one of Snapchat’s most influential users.

“Sooo does anyone else not open Snapchat anymore? Or is it just me… ugh this is so sad,” Jenner tweeted on Wednesday.

In another tweet she said, “Still love you tho snap … my first love.”

Snapchat has been under fire from users who have criticized the app’s new layout for being too confusing to navigate. Over 1.2 million people have signed a petition on Change.org asking Snapchat to remove the redesign.

Snap did not respond to a request for comment.

Jenner wields extraordinary influence on the platform. Her celebrity adds fuel to the backlash surrounding the app’s major redesign, according to Daniel Ives, chief strategy officer and head of technology research at GBH Insights.

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