BlackBerry’s debut Android-powered smartphone Priv has got a big thumbs down from customers, at-least according to AT&T. An unnamed, high-level executive with the carrier bluntly told Cnet that the device “is really struggling.”

BlackBerry faces with the Priv, which is the first of its phones to run on Google’s Android software. BlackBerry, once a global leader in smartphones, hoped the Priv, which features a slide-out physical keyboard, would at least get the company back on its feet in the mobile devices business.

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According to the numbers revealed by BlackBerry, a total of 600,000 Priv units were sold in Q1 this year, well below the 850,000 forecasted by analysts. Many believed that at $700 the phone was overpriced, something which even CEO John Chen admitted in an interview.

Two rumored midrange Android products are reportedly in the works, and they could be BlackBerry’s last chance at reviving its mobile division. But if people are clamoring for smartphones running BlackBerry 10, it’s unclear if Android phones will generate any profit.

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